Reference

How stormrush Handles Your Personal Information

Your account data — from your PayPal email to your session history — is handled with a clear set of rules that you can read, question, and act on at any time.

Data transparencyAccount-level privacy controlsPayPal, Venmo & Play+ payment data protectedState-law compliance where applicable
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stormrush How stormrush Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data protection at stormrush runs across four areas: encryption in transit and at rest, access controls that limit who inside our team can view your records, a cookie policy you can adjust without losing account access, and a defined retention schedule so data is not kept longer than necessary. Each area has a named process — not just a blanket statement.

Encryption and Secure Transmission All data moving between your device and our servers is encrypted using TLS. Payment data linked to PayPal or Venmo is never stored in plain text on our side.
Cookie Controls We use functional, analytics, and preference cookies. You can manage or withdraw cookie consent from the cookie banner or your account settings without affecting your login session.
Data Retention Schedule Active account data is kept while your account is open. After closure, financial records are retained for the period required by state financial regulations; non-transactional data is deleted sooner.
Access and Correction Rights You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion where no legal hold applies. We verify identity before acting on any request.
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Data

Privacy requests — whether you want to see what we hold, correct an error, or ask us to delete an account — go through dedicated channels. We route these separately from general account help so your request reaches the right team without delay. Response timelines vary based on the complexity of the request and applicable state requirements.

Privacy Request Email Send a written data-access or deletion request to our privacy team. Include your registered email so we can verify your identity before acting on the request.
Live Chat — Account Help Start a live chat session from your account dashboard. For privacy questions, select 'Account & Privacy' from the topic menu so the request is routed correctly.
In-App Privacy Settings Your account settings panel on the stormrush mobile app includes a privacy section where you can review stored payment methods, adjust communication preferences, and download a copy of your data.

Common Questions About Your Privacy at stormrush

These are the questions we hear most often about how your data is handled, stored, and shared. If your question isn't here, reach out through live chat or the privacy email and we'll get back to you directly.

We collect your name, date of birth, address, and contact details for identity verification. We also store your chosen payment methods — PayPal, Venmo, or Play+ — and your session and device logs for security purposes.

Payment data is shared only with the processor completing your transaction — PayPal, Venmo, or the Play+ card issuer. We do not sell payment information to marketers or unrelated third parties.

Send a written request to our privacy email or open a live chat and select 'Account & Privacy.' We verify your identity first, then supply your data export within the timeframe required by applicable state law.

Yes. Submit a deletion request through email or live chat. We remove non-transactional data promptly; financial transaction records are kept for the legally required retention period before deletion.

We use functional cookies to keep you logged in, analytics cookies to understand navigation patterns, and preference cookies to save your settings. You can adjust or withdraw consent in account settings without losing lobby access.

The core policy applies to all stormrush accounts, but specific rights — such as the right to opt out of data sale — vary by state law. Access and applicable rights depend on your state's regulations and whether you are in an eligible state.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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